Customer Reviews
See what our customers say about their experience with our luxury appliance repair services.
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Recent Customer Reviews
Victoria N.
DC Ranch, Scottsdale
Viking Range Repair Before Dinner Party
Our Viking 48-inch range stopped heating on the oven side the morning of a dinner party. Called Scottsdale Viking Repair and a technician was at our DC Ranch home within two hours. Replaced a faulty igniter with a genuine Viking part and tested everything. Our dinner party was saved.
Marcus P.
Gainey Ranch, Scottsdale
Viking Refrigerator Running Perfectly Again
Our Viking Professional refrigerator was running non-stop. The technician found desert dust clogging the condenser coils and a weak door gasket. After a thorough cleaning and gasket replacement, it runs quietly and efficiently again. He even showed us how to check the coils ourselves.
Natalie W.
Paradise Valley
Viking Cooktop VariSimmer Fixed
Two burners on my Viking cooktop lost their VariSimmer capability — jumping from medium to full blast. The technician identified worn valve stems and replaced them with OEM parts. Now every burner adjusts smoothly from simmer to full 23K BTU power.
Bradley R.
McCormick Ranch, Scottsdale
Viking Outdoor Grill Back in Action
My Viking outdoor grill had uneven heat and one burner would not stay lit. The technician found corroded burner tubes and a failing ignition module. Ordered parts and was back two days later. Grill works better than it has in years. Arizona outdoor cooking is back.
Christine L.
North Scottsdale
Sub-Zero Wine Storage Emergency
Our Sub-Zero wine unit started alarming with temperature warnings. As wine collectors, we were concerned. They responded the same day, found a failing compressor fan, and had it replaced within 24 hours. Our wine collection is safe. Highly recommend.
Derek M.
Grayhawk, Scottsdale
Viking Dishwasher Hard Water Solution
Our Viking dishwasher was leaving white spots on everything. Rather than just selling us parts, the technician explained how Scottsdale hard water causes mineral buildup. He descaled the entire system and adjusted our rinse aid settings. Dishes are spotless now.
Allison K.
Fountain Hills
Viking Wall Oven Temperature Issue Resolved
Our Viking double wall oven was running 30 degrees hot. Previous company just calibrated it. Scottsdale Viking Repair actually diagnosed a failing temperature sensor and replaced it. Six months later, both ovens still cook perfectly even.
Gregory T.
Arcadia, Phoenix
Honest Assessment Saved Money
I thought my older Viking refrigerator needed a new compressor. The technician properly diagnosed it as a failed start relay — a much simpler and less expensive repair. That kind of honesty earned our loyalty for all future service needs.
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